Portsmouth Marriott Hotel

We recently stayed at the Marriott Hotel Portsmouth. While the rooms were spacious and comfortable, what followed left a very bitter aftertaste. During our stay, some of our baby’s utensils were stolen from the room, items we had brought especially for our infant. We reported this to the hotel three separate times. Not once did anyone follow up. No updates, no acknowledgment, nothing. Finally, during checkout, we reminded them again, only to be told they would take our details and get back to us. Unsurprisingly, we never heard back. What’s most disappointing isn’t the stolen items—though that in itself is unacceptable, but the complete lack of courtesy, empathy, or responsibility shown by the staff. For a hotel carrying the Marriott name, this was a serious letdown.

Convenience to go Peppa pig world Paulton parks Have a good day with family

Well equipped and decorated room with clean condition , the breakfast is nice.

In a good location, right next to the motorway and easily accessible for Portsmouth city centre

Central location to Portsmouth, staff very accommodating and very clean. 1 only issue was bed was uncomfortable so sleep was not the best but this is preference on mattress

Room was lovely and no complaints. However, breakfast was an absolute shambles. Waiters/waitresses trying to seat people at table where clearly people had their phones/drinks on. We went at 9am and considering breakfast shuts at 10:30 you’d expect there to be good options… wrong, when we went up, they had no beans bacon, a few sausages and barely any scrambled eggs left, no sliced bread by the toaster.